Vânzătorul și furnizorul de servicii care operează magazinul online este BANDI Cosmetics Sp. z o.o., ul. Warszawska 7, 05-152 Czosnów, înscrisă în Registrul Național al Instanțelor (KRS) cu nr. 0000259978, REGON 140606263, NIP 534-233-18-20, cu un capital social de 400.000 PLN, denumită în continuare „BANDI” sau „Vânzătorul”,
Definiții
Biroul de Servicii pentru Clienți (BOK) – se referă la serviciul lansat de BANDI Cosmetics Sp. z o.o. care permite Clienților să contacteze compania prin:
Preț – suma exprimată în EUR sau într-o altă monedă disponibilă pe site pe care Clientul trebuie să o plătească Vânzătorului pentru Produse. Prețul include taxele, inclusiv taxa pe valoarea adăugată (TVA), dacă este cazul.
Monedele disponibile pe site sunt EUR și RON. Dacă la gateway-ul de plată este aleasă o altă monedă decât cea selectată în coșul de cumpărături, se poate percepe o taxă suplimentară, care va fi afișată înainte de efectuarea plății.
Suspendarea contului – se referă la o măsură care împiedică utilizarea Contului în cazul în care Utilizatorul încalcă prevederile acestor Termeni și condiții.
Date cu caracter personal – se referă la datele cu caracter personal astfel cum sunt definite la articolul 4 din Regulamentul (UE) 2016/679 al Parlamentului European și al Consiliului din 27 aprilie 2016 privind protecția persoanelor fizice în ceea ce privește prelucrarea datelor cu caracter personal și privind libera circulație a acestor date și de abrogare a Directivei 95/46/CE (Regulamentul general privind protecția datelor) – GDPR.
Zile lucrătoare – zilele de luni până vineri, cu excepția sărbătorilor legale din Polonia;
Client – o persoană fizică, o persoană juridică sau o unitate organizatorică fără personalitate juridică căreia legea îi conferă capacitate juridică, care utilizează Magazinul, în special prin plasarea unei Comenzi.
Consumator – o persoană fizică adultă cu capacitate juridică deplină care efectuează o achiziție de la Vânzător care nu are legătură directă cu activitatea sa comercială sau profesională.
Antreprenor cu drepturi de consumator – o persoană fizică care desfășoară activități economice și încheie un contract care nu are caracter profesional pentru acea persoană
Cont – un serviciu electronic constând în furnizarea către Client a unui panou individual în Magazin, care permite, în special, gestionarea datelor, vizualizarea istoricului Comenzilor și utilizarea funcționalităților puse la dispoziție de Vânzător;
Newsletter – un serviciu electronic constând în transmiterea, cu consimțământul destinatarului, de informații comerciale sau de marketing la adresa de e-mail furnizată.
Termeni și condiții – acești Termeni și condiții ai Magazinului online;
Magazin sau Magazin online – site-ul operat de Vânzător la bandi-cosmetics.com;
Produse – bunuri mobile oferite de Vânzător în Magazin;
Contract de vânzare – un contract de vânzare a Produselor, astfel cum este definit de Codul civil, încheiat la distanță între Vânzător și Client prin intermediul Magazinului;
Servicii – servicii furnizate electronic de Furnizorul de servicii Beneficiarilor serviciilor, în special Contul, Newsletter-ul, Formularul de comandă și posibilitatea de a publica recenzii;
Beneficiar al serviciului – o persoană fizică, o persoană juridică sau o unitate organizatorică fără personalitate juridică căreia legea îi conferă capacitate juridică, care utilizează Magazinul, în special o persoană care utilizează sau intenționează să utilizeze Serviciul electronic.
Comandă – o declarație de intenție a Clientului, transmisă prin Formularul de comandă, având ca scop încheierea unui Contract de vânzare și precizând, în special, tipul și cantitatea Produselor.
Dispoziții generale
Acești Termeni și condiții stabilesc regulile de utilizare a Magazinului, de furnizare a Serviciilor electronice, de plasare a Comenzilor, de încheiere și executare a Contractelor de vânzare, de efectuare a plăților, de livrare a Produselor, de exercitare a dreptului de retragere din contract și de depunere a reclamațiilor prin Magazinul online.
Acești Termeni și condiții sunt disponibili în permanență și gratuit în Magazin, într-o formă care permite obținerea, reproducerea și păstrarea lor, în special prin salvarea pe un suport durabil sau prin imprimare.
Clientul este obligat să consulte Termenii și condițiile înainte de plasarea unei Comenzi. Acceptarea Termenilor și condițiilor este voluntară, dar necesară pentru încheierea unui Contract de vânzare. Acceptarea Termenilor și condițiilor nu înlocuiește obligația Vânzătorului de a furniza informațiile prevăzute de legislația aplicabilă.
Pentru utilizarea Magazinului sunt necesare:
un dispozitiv cu acces la internet;
un browser web;
o adresă de e-mail activă – la plasarea unei Comenzi, crearea unui Cont sau abonarea la Newsletter;
cookie-urile și JavaScript activate în măsura necesară utilizării Magazinului.
Clientul/Beneficiarul serviciului este obligat să:
furnizeze numai informații adevărate, actuale și complete la înregistrare și la plasarea unei comenzi prin Magazinul online și să actualizeze prompt aceste informații.
utilizeze serviciile furnizate de Furnizorul de servicii într-un mod care nu perturbă activitatea Furnizorului de servicii/Vânzătorului, a Magazinului online sau a altor Clienți/Beneficiari ai serviciilor
utilizeze serviciile furnizate de Furnizorul de servicii în conformitate cu legea și cu prevederile acestor Termeni și condiții.
Servicii furnizate electronic
Vânzătorul furnizează prin Magazin următoarele servicii electronice:
menținerea unui Cont;
permiterea utilizării Formularului de comandă;
Newsletter-ul;
permiterea publicării recenziilor despre Produse
Serviciile sunt furnizate de Furnizorul de servicii gratuit, 24 de ore pe zi, 7 zile pe săptămână. Clientul suportă costurile accesului la internet în conformitate cu contractul încheiat cu furnizorul de servicii de telecomunicații.
The agreement for the provision of the Order Form service is concluded upon the commencement of filling out the form and terminates upon the submission of the Order or the cessation of its submission.
The Account Maintenance Agreement is entered into for an indefinite term.
The Customer may terminate the Account maintenance agreement at any time and without giving a reason by using the Account deletion feature.
The Seller may terminate the agreement for the provision of the electronic service, which is concluded for an indefinite period, with 14 days’ notice, solely for good cause, in particular the termination of the provision of a given service, a significant change in the Store’s functionality, a change in legal regulations, or the permanent cessation of the Store’s operations.
If the Customer grossly or persistently violates the law or these Terms and Conditions, the Seller may restrict access to the Service or terminate the agreement after first issuing a demand to cease the violations and setting a reasonable deadline, unless the nature of the violation justifies immediate action for the safety of the Store or other users.
Termination of the Agreement for the provision of the Account service by either Party, as well as termination of the Agreement for the provision of the Account service by mutual consent of both Parties, shall not affect the rights acquired by the Parties prior to such termination, nor shall it affect the fulfillment of previously concluded Sales Agreements.
Contul utilizatorului
Crearea unui Cont este în întregime voluntară și ține de alegerea Clientului. Plasarea unei Comenzi nu necesită crearea unui Cont.
The Account allows, in particular, for viewing the history of Orders, checking their status, managing the Customer’s data, and changing the password.
An Account is created after filling out the registration form, reviewing and accepting the Terms and Conditions and the Privacy Policy, and clicking the button confirming registration.
4.The Customer is obligated to protect their Account login credentials from unauthorized access and to notify the Seller if they suspect that their Account has been compromised.
After registering an Account, the Customer may log in to the Online Store by entering the email address provided during registration and the password.
The agreement for the provision of services consisting of maintaining a User Account in the Online Store is entered into for an indefinite period and is terminated upon the Service Recipient’s submission of a request to delete the Account or upon clicking the “Delete Account” button.
The User is aware that:
to use the Online Store’s features, they must be logged in;
they always have the right to change their password;
they are obligated to take reasonable precautions to prevent third parties from accessing their Account;
providing incorrect information may result in the inability to use the services;
the User is liable for the consequences of any events related to the use of the Online Store resulting from a violation by the User of applicable laws, good morals, or these Terms and Conditions.
The Seller may temporarily block the Account if it has reasonable grounds to suspect that the Account has been compromised by an unauthorized person, is being used for unlawful activities, poses a security risk to the Store, or involves a flagrant or persistent violation of the Terms and Conditions.
The Seller shall notify the Customer of the Account suspension and its reason, unless providing such information would be unlawful or could jeopardize the security of the Store or an ongoing investigation.
The suspension or deletion of an Account does not deprive the Customer of their statutory rights related to the concluded Sales Agreements.
The Account’s functionality allows the Customer to rate products purchased from the Online Store. The Customer is entitled to post a review based on their assessment of the product. Before posting a review, the Customer will be asked to confirm that they have purchased or used the product. When posting a review, the Customer is required to comply with applicable laws, good morals, and these Terms and Conditions.
BANDI Cosmetics Sp. z o.o. reserves the right to unilaterally moderate comments, particularly those that violate applicable laws, good morals, or the Terms and Conditions, or during reorganizations or changes to the Online Store.
Newsletter
Subscribing to the Newsletter is voluntary and is not a requirement for placing an Order or creating an Account.
The Newsletter service agreement is entered into for an indefinite term and is terminated upon the Service Recipient’s request to remove their email address from the Newsletter subscription or upon unsubscribing via the link provided in a message sent as part of the Newsletter service, or upon the Service Provider’s termination of the service, after prior notification to the Service Recipient.
Details regarding the Newsletter service are set forth in the dedicated Terms of Service for the Newsletter at.
Acceptarea și executarea Comenzilor
The Seller conducts online sales through the Store.
Orders may be placed through the Store 24 hours a day, seven days a week.
The information about Products presented in the Store constitutes an invitation to enter into a contract,
The Seller engages exclusively in retail sales and may limit the number of products available for purchase by a single Store user.
The Customer is required to complete the order form fully and truthfully.
The Customer places an order by selecting the product they are interested in using the “ADD TO CART” option, and then specifies the delivery and payment methods for the order in the Cart. In the order, the Customer:
selects the items to be ordered
selects the delivery method
provides the shipping address and the billing address (these may be different addresses)
selects a payment method
has the option to enter a discount code obtained through a current promotion.
After placing an Order, the Seller sends an automatic confirmation of receipt. Confirmation of receipt of the Order does not constitute acceptance of the Order for fulfillment, unless the message explicitly states otherwise.
A limited number of items are available for promotional sales and clearance sales, and orders are fulfilled in the order in which they are received for these items, until the stock covered by this type of sale is exhausted.
The sales contract is concluded when the Seller sends the Customer a message confirming acceptance of the Order for fulfillment.
A sales document is issued for each purchase made, in accordance with applicable regulations.
If an Order cannot be accepted for fulfillment, the Seller shall immediately notify the Customer. In the event of advance payment, the Seller shall refund the amount received immediately using the same payment method, unless the Customer agrees to another free method of refund.
The Seller may propose to the Customer a change to the Product or the scope of the Order. Such a change requires the Customer’s express consent.
The Customer may request that the Seller modify or cancel the Order. The possibility of making such a change depends on the stage of order fulfillment and does not limit the statutory right or the right granted by these Terms and Conditions to withdraw from the contract.
Prețurile Produselor, promoțiile și plățile
The prices of the Goods are listed in a specific currency (e.g., EUR) and include applicable taxes. Prices do not include shipping costs or currency conversion fees, unless expressly stated otherwise.
Information regarding the total order value is displayed in the Shopping Cart after the Customer selects the delivery method for the order and the payment method.
When informing about a price reduction for a product, the Seller provides, next to the reduced price, information about the lowest price of the product applied during the 30-day period prior to the reduction, unless the law provides for a different method of determining that price.
The rules for using discount codes and promotions may be set forth in separate terms and conditions.
Discount codes and promotions cannot be combined, unless the terms of a specific promotion state otherwise.
The store reserves the right to remove individual products from its selection.
The Customer may choose the following payment methods for ordered goods with delivery to the territory of Poland, Germany, Italy, and Romania:
bank transfer to the Seller’s bank account (in this case, order fulfillment will begin after the Seller sends the Customer an order confirmation, and shipment will be made immediately after the funds are credited to the Seller’s bank account and the order is prepared);
bank transfer or payment card (via the PayPal or Stripe payment systems or another system available in the Store). With these payment methods, order fulfillment begins after BANDI Cosmetics Sp. z o.o. receives confirmation of successful payment from the payment processor.
Electronic payment providers may include Stripe Payments Europe, PayPal (Europe) S.à r.l. et Cie, S.C.A., or other providers indicated when placing the Order. The provider details displayed in the Store should correspond to the services currently in use.
The amount due must be paid in advance via bank transfer to the account of BANDI Cosmetics Sp. z o.o.: BANDI Cosmetics Sp. z o.o., ul. Warszawska 7, 05-152 Czosnów, Credit Agricole Bank Polska S.A.: PL 71 1940 1210 0103 7941 0010 0000
In the case of prepayment, the Customer must make the payment by the deadline specified when placing the Order or in the message confirming its acceptance. If the deadline passes without payment, the Seller may cancel the Order after first notifying the Customer.
BANDI Cosmetics Sp. z o.o. reserves the right to individually adjust the prices of certain products during a Customer’s shopping session, based on automated decision-making that takes into account the value of the shopping cart and preferences derived from previous purchases. Prices adjusted in this manner will be lower than the regular prices of the products. The customer will be informed of the individual price adjustment when finalizing the shopping cart.
Detailed information regarding data processing for the purpose of individual price adjustments, including profiling, can be found in the Privacy Policy.
Timpul de procesare a Comenzilor, livrarea și costurile de expediere
The Seller delivers Goods exclusively within the territory of . Orders with a specified delivery address outside the EU will not be fulfilled via mail order.
International customers may complete their order and pick up the Goods by:
selecting the in-person pickup option at the Seller’s physical location (if available),
providing a delivery address located within the territory of the Republic of Poland (e.g., the address of a friend, a courier company, or a logistics provider), from which the Customer will arrange further transportation on their own and at their own expense.
The terms of sale, including the prices of the Goods and the payment methods available in the Online Store, are the same for all Customers, regardless of their place of residence or citizenship; any price differences between individual countries or languages result from logistics costs or varying tax rates.
In order to process an Order, the Customer is required to provide all necessary information to facilitate its fulfillment, i.e., first and last name, address (street, house number, city with ZIP code, country), phone number, and email address. If the Customer selects delivery via InPost, DHL Delivery, or a similar service, they are required to specify their chosen pickup location.
The Order fulfillment time includes the time required to prepare the Goods for shipment and the estimated transit time.
Orders are delivered via a courier company or a service that delivers to a package locker or pickup location.
The delivery method and the delivery timeframe declared by the carrier are available on the carrier’s website, depending on the country. The user will be notified of the estimated delivery time via a personalized email.
The delivery cost depends on the delivery method and the carrier’s rates. The customer will be informed of the delivery costs when selecting the delivery method while placing the order.
For orders exceeding 49 EUR, the Seller may offer free shipping within the European Union. Binding information regarding the terms of free shipping is displayed in the Store and in the order summary.
If the Seller is unable to fulfill the Sales Agreement within the agreed timeframe, it will notify the Customer and indicate the expected fulfillment date as well as the Customer’s rights.
Dreptul de retragere din contract
A Consumer and a Business with consumer rights may withdraw from a distance Sales Agreement without giving a reason within 30 days by submitting an appropriate statement.
The period for withdrawing from the Sales Agreement begins:
upon the authorized person or a third party designated by them (other than the carrier) taking possession of the Goods;
in the case of multiple Goods delivered separately, in batches, or in parts—from the date the last Good, batch, or part is taken into possession;
in the case of regular delivery of Goods over a specified period—from the time the first Good is taken into possession.
To meet the deadline, it is sufficient to send a notice of withdrawal before the deadline expires
The consumer’s right to withdraw from the contract is excluded in the case of a contract where the subject of performance is an item delivered in sealed packaging that cannot be returned after the packaging has been opened for health or hygiene reasons, provided that the packaging was opened after delivery.
The consumer may use the model withdrawal form attached as Appendix 1 to the Terms and Conditions, but this is not mandatory. The notice must be sent via email or by mail to the following address: Warszawska 7, 05-152 Czosnów, Poland.
In the event of a valid withdrawal, the Sales Agreement is deemed not to have been concluded.
The consumer must return the Goods immediately, no later than 14 days from the date of withdrawal. To meet the deadline, it is sufficient to ship the Goods back before the deadline expires.
The Goods must be returned to the following address: BANDI Cosmetics sp. z o.o., ul. Warszawska 7, 05-152 Czosnów.
The entitled party bears the direct costs of returning the Goods, unless the Seller has agreed to bear them or has failed to inform the entitled party of the obligation to bear them.
The consumer is liable for any reduction in the value of the Goods resulting from use beyond what is necessary to determine the nature, characteristics, and functioning of the Goods.
The Seller shall refund all payments received, including the cost of the cheapest standard shipping method offered by the Seller, without delay, no later than 14 days from the date of receipt of the notice of withdrawal.
The Seller may withhold the refund until the Goods are received or proof of their return is provided, whichever occurs first.
The refund will be issued using the same payment method used by the entitled party, unless the entitled party expressly agrees to a different method that does not incur any costs.
If the consumer has chosen a delivery method that is more expensive than the cheapest standard delivery method offered by the Seller, the Seller will not reimburse the additional costs.
The right of withdrawal does not apply in cases specified by law, in particular with respect to a contract for Goods delivered in sealed packaging that cannot be returned after opening due to health protection or hygiene considerations, if the packaging was opened after delivery.
The exception specified in paragraph 15 applies only if the packaging actually meets the statutory requirements for sealed packaging, and after it has been opened, the Goods cannot be put back on the market due to health or hygiene reasons.
Reclamații
The Seller is liable to the Consumer and to a Business Operator with consumer rights for the conformity of the Goods with the Sales Agreement in accordance with the provisions of the Consumer Rights Act.
The Goods are in conformity with the Sales Agreement if, in particular, their description, type, quantity, quality, completeness, functionality, and fitness for a specific purpose accepted by the Seller are in accordance with the Agreement.
The Goods should also be suitable for the purposes for which Goods of this type are typically used, possess typical characteristics, durability, and safety, be delivered with the required packaging, accessories, and instructions, and correspond to the sample or model provided.
The Seller is liable for any lack of conformity of the Goods with the Sales Agreement that exists at the time of delivery and is discovered within two years from that time, unless the shelf life of the Goods is longer.
It is presumed that any lack of conformity discovered within two years of delivery existed at the time of delivery, unless proven otherwise or unless such presumption is incompatible with the nature of the Goods or the nature of the lack of conformity.
A complaint may be submitted via email, by mail to the Seller’s address, or by any other method made available by the Seller.
To facilitate the processing of the complaint, it is recommended to provide information enabling the identification of the Customer and the Order, a description of the nonconformity, the date it was discovered, the Customer’s request, and contact information. The lack of a proof of purchase does not in itself constitute grounds for refusing to process a complaint if the purchase can be proven by other means.
If the Goods do not conform to the Sales Agreement, the entitled party may request their repair or replacement.
The Seller may provide a replacement when the entitled party requests a repair, or perform a repair when the entitled party requests a replacement, if the method chosen by the entitled party is impossible or would entail excessive costs.
If both repair and replacement are impossible or would entail excessive costs, the Seller may refuse to bring the Goods into conformity with the Sales Agreement.
The Seller shall perform the repair or replacement within a reasonable time after being notified of the lack of conformity and without undue inconvenience, taking into account the nature of the Goods and the purpose for which they were purchased.
The costs of repair or replacement, including shipping, transportation, labor, and materials, shall be borne by the Seller.
The Authorized Party shall make the Goods subject to repair or replacement available to the Seller, and the Seller shall pick them up at its own expense.
The Entitled Party may submit a request for a price reduction or withdraw from the Sales Agreement if:
the Seller has refused to bring the Goods into conformity;
the Seller has failed to bring the Goods into conformity;
the lack of conformity persists despite an attempt at repair or replacement;
the lack of conformity is so significant that it justifies a price reduction or withdrawal without a prior request for repair or replacement;
it is evident from the Seller’s statement or the circumstances that the Seller will not bring the Goods into conformity within a reasonable time or without undue inconvenience.
The entitled party may not withdraw from the Sales Agreement if the lack of conformity is insignificant.
The reduced Price shall be in the same proportion to the Price specified in the Sales Contract as the value of the non-conforming Goods bears to the value of the conforming Goods.
The Seller shall refund the amounts due as a result of the Price reduction immediately, no later than 14 days from receipt of the notice.
In the event of withdrawal, the entitled party shall return the Goods at the Seller’s expense. The Seller shall refund the Price immediately, no later than within 14 days of receiving the Goods or proof of their return.
The Seller shall respond to the Consumer’s complaint within 14 days of receiving it. Failure to respond within this period constitutes acceptance of the complaint.
The response to a complaint is provided on paper or another durable medium.
Complaints regarding the operation of the Account, the Order form, the Newsletter, or other electronic Services may be submitted via the contact form or by email.
The complaint should, to the extent possible, include information allowing the Service Recipient to be identified, a description of the problem, and a request.
The Seller will review the complaint promptly, no later than within 14 days, unless mandatory provisions of law specify a different timeframe.
The response will be sent to the address or via the means of communication specified by the Service Recipient.
Recenzii despre Produse
The Store may allow Customers to post reviews regarding the Products.
The Seller shall indicate, at the location where the reviews are published, whether and how it verifies that the reviews come from individuals who have purchased or used the Product.
If a review is marked as coming from a verified purchaser, this designation applies only if the Seller has linked the review to an Order for the specific Product.
It is prohibited to publish reviews that are unlawful, infringe on the rights of third parties, are offensive, discriminatory, vulgar, unrelated to the Product, constitute unsolicited commercial information, disclose the personal data of third parties, or are false.
The Seller may refuse to publish or may remove a review only for a valid reason, in particular if it violates paragraph 4.
Reviews are not removed or hidden solely because they contain a negative assessment of the Product or the Seller.
If a review is published in connection with compensation, a discount, free merchandise, or another benefit, this information must be clearly disclosed.
Metode extrajudiciare de soluționare a reclamațiilor și de exercitare a pretențiilor
The Seller informs you of the possibility of using out-of-court dispute resolution and claim resolution procedures. The use of these procedures is voluntary and may only take place if both parties to the dispute consent to it.
Detailed information regarding the resolution of consumer disputes—including the Consumer’s ability to use out-of-court complaint resolution and claim enforcement procedures, as well as the rules governing access to these procedures—is available at the offices and on the websites of (county) and (municipal) consumer ombudsmen, provincial inspectorates of the Trade Inspection Authority, and at the following web address: https://www.uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php
For example, a Customer who is a Consumer has the right to apply to a permanent consumer arbitration court operating under the Trade Inspection with a request to resolve a dispute arising from a concluded Sales Agreement;
Dispoziții privind antreprenorii
The provisions of this paragraph apply exclusively to Customers who are entrepreneurs and who are not entrepreneurs with consumer rights
Pursuant to Article 558 § 1 of the Civil Code, the Seller’s liability under the warranty toward a Customer who is an entrepreneur is excluded.
The Seller has the right to withdraw from the Sales Agreement concluded with an Entrepreneur within 14 days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may occur without providing a reason and does not give rise to any claims on the part of the Customer against the Seller.
In the case of Customers who are Business Entities, the Seller has the right to limit the available payment methods, including the right to require full or partial prepayment, regardless of the payment method selected by the Customer and the fact that a Sales Agreement has been concluded.
Upon the Seller’s delivery of the goods to the carrier, the benefits and burdens associated with the goods, as well as the risk of accidental loss or damage, pass to the Customer who is an entrepreneur. In such a case, the Seller shall not be liable for any loss, shortage, or damage to the goods occurring from the time they are accepted for transport until they are delivered to the Customer, nor for any delay in the shipment’s delivery.
The Seller shall not be liable for the carrier’s actions after the Goods have been handed over to the carrier, unless the damage results from an act or omission on the part of the Seller, in particular improper packaging of the Goods or incorrect addressing of the shipment.
Any disputes arising between the Seller and a Customer who is a Business Entity shall be resolved by the court having jurisdiction over the Seller’s place of business.
Forță majoră
Neither party shall be liable for failure to perform any of its obligations if such failure is caused by an unforeseeable event beyond its control or an act of God, including, but not limited to, an epidemic, flood, fire, storm, shortage of raw materials, transportation strike, partial or total strike, or blockade. The party affected by such events must immediately notify the other party, no later than 10 business days after the occurrence of the event in question.
The party affected by force majeure shall immediately inform the other party of the event, its anticipated impact on the performance of the contract, and the cessation of the obstacle.
The parties agree that they will jointly endeavor to fulfill their obligations to the best of their ability while such events persist.
This clause does not exclude or limit the Consumer’s mandatory rights, in particular the right to demand performance of the contract within an additional period, to withdraw from the contract, and to receive a refund of amounts paid.
Protecția datelor cu caracter personal
The Seller collects and processes the personal data provided by Customers in accordance with applicable law and the Privacy Policy.
The Seller fully respects the right to privacy, including the protection of Personal Data. The Seller’s goal is to provide access to as much information and as many services as possible through the Store while minimizing interference with Customers’ privacy.
The Seller hereby informs Customers that when using certain types of products or services offered on the Website, they may be asked to provide a specific set of Personal Data, which will be collected and used by the Seller in accordance with the principles described in the Privacy Policy available here.
The Seller implements appropriate technical and organizational measures to ensure the protection of the personal data being processed.
Additional information regarding the protection of personal data can be found in the “Privacy Policy” tab on the Website.
Modificarea Termenilor și condițiilor
The Seller may amend these Terms and Conditions for good cause, in particular in the event of a change in the law or its binding interpretation, the issuance of a decision or ruling affecting the content of these Terms and Conditions, a change in the manner of providing the Services, the introduction or removal of features, a change in payment or delivery methods, the need to ensure security, or a change in the Seller’s contact information.
Changes to contact information, as well as linguistic and editorial corrections that do not affect the rights or obligations of Customers, may be made without prior notice.
Customers with an Account will be notified of changes regarding the services provided on an ongoing basis via a durable medium at least 14 days before they take effect.
The notice of change specifies the content of the changes, the effective date, and the Customer’s right to terminate the Account agreement.
A Customer who does not accept changes to ongoing services may terminate the agreement before the changes take effect without incurring any costs.
Amendments to these Terms and Conditions do not affect Sales Agreements entered into prior to the date they take effect
Dispoziții finale
The Seller takes measures to ensure the accessibility of the Store and the e-commerce services provided through it in accordance with applicable accessibility requirements, if such requirements apply to the Seller.
Information regarding the service’s accessibility, how it operates, and how to use it is made available on the Store in a manner accessible to users.
All rights to the Seller’s Online Store, including economic copyrights, intellectual property rights to its name, internet domain, and the Seller’s website, as well as all published descriptive materials (descriptions and photos) of products, belong to the Seller or are published by the Seller with the consent of the persons and/or entities holding the economic copyrights to such materials.
The publication or use by other persons or entities of all or part of the materials published by the Seller without written consent is prohibited.
The governing law for these Terms and Conditions and for Contracts concluded through the Store is Polish law, subject to mandatory provisions of law applicable to the Consumer. The United Nations Convention on Contracts for the International Sale of Goods, done at Vienna on April 11, 1980, does not apply to sales contracts concluded under these Terms and Conditions.
In matters not covered by these Terms and Conditions, the relevant provisions of Polish law shall apply.
No provision of these Terms and Conditions excludes or limits the statutory rights of the Consumer or a Business acting as a consumer.
If any provision proves to be invalid or unenforceable, this shall not affect the validity of the remaining provisions.
These Terms and Conditions are effective as of August 31, 2026.
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